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Questions for Business Owners

 

What is the difference between wholesale and retail prices?

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Wholesale prices are the lower prices that are charged to stores or other businesses who are re-selling these products. Retail prices are the higher prices that a customer pays when they buy something for themselves.

For almost all of the products that you see at africaimports.com, the wholesale prices are one half of the retail prices. If you are visiting our site without being signed in, you will see the retail prices. The wholesale prices are almost always one half of the retail prices.

How do I see wholesale prices?

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When someone visits africaimports.com they will see retail prices by default. The wholesale prices can only be seen by wholesale buyers.

If you are a wholesale buyer, we can set your account to a wholesale status.

You can then see and purchase online at wholesale prices. This is done manually by someone working at Africa Imports. It is not an automatic process that is done by a computer. This means that when you first visit, you will only see retail prices until you have signed in; and until we have set your account to wholesale.

If you fill in your company information (click here); we will know that you want your account to be wholesale; and will set your account to be a wholesale account. This way you will see and be able to purchase at wholesale prices whenever you are signed in. You will get an email from a real person telling you when your account has been set to wholesale status.

Is there a minimum order needed for wholesale orders?

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Yes. The minimum size of a wholesale order with Africa Imports is $50.

How can I start a business by selling products from Africa?

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Click Here for a few quick and easy ways to jump start your business.

 

How do I qualify to be a wholesale buyer?

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To pay wholesale prices, you need to be buying these products for re-sale.

You do not need to own a store. You can work from you home or be selling these products part time. There is a $50. minimum order required for wholesale orders; and you are expected to be

If you are ordering products for yourself, you are not a wholesale buyer.

You can order smaller quantities.

Creating a wholesale account is easy and fun with Africa Imports. 

Click Here for step by step instructions.

 

 

Do I need to pay sales tax on wholesale orders?

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We currently only collect sales tax on orders from the state of New Jersey.

If you are in New Jersey, we need to collect sales tax from you when you place an order. Sales tax is currently 7% of the cost for all non-exempt items (such as clothing).

If you are purchasing for re-sale, we do not need to collect sales tax from you if you supply us with your sales tax exemption certificate; and with a signed copy of NJ FORM ST3 which you can download here.

What tools can i get to help me?

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You can find dozens of booklets, posters, business cards, and other tools (most of them for free) by clicking here. 

 

Can anyone see and order at wholesale prices?

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Not everyone can order from us at wholesale prices. When a visitor comes to our website they see retail prices by default.

When a visitor signs in (or logs in) they will see retail prices unless they are already set up in our system as an existing wholesale buyer.

A visitor only sees and can order at wholesale prices when they are logged in under an existing wholesale account.

To register as a wholesale customer, first sign in, and next fill out a form requesting to be recognized as a wholesale customer. We will then set your account to wholesale status.

You can take care of all of this easiest by clicking here.

 

Should I sign up for the website Affiliate program?

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The affiliate program is only for website owners who want to offer these products on their website. This usually works best for customers who are not selling these products as their main business. If you are selling African products in a store, from your home, or some other way, the affiliate program is probably not best for you. If you have a website where visitors come for some other reason; and they might want African products too; the affiliate program lets you get paid a commission when one of your visitors orders something from this website.

To find out more about our affiliate program, click here.

 

Can I use the photos at africaimports.com for my website?

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Yes. To find out more click here.

 

 

 

Are there risks when drop-shipping an order?

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Yes. To find out more click here.

 

How do I get retail catalogs to show to my customers?

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Click here for retail catalogs.

How do I get an African website?

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To get an African Website for your business, click here.

 

How do I copy a photo from africaimports.com to use on my own website?

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To copy a photo from our website to use on your own website, auction, or flier, first find the photo that you want to use (if this is a product photo, be sure to navigate to the largest photo of the product). Next, right click on the large photo; and from the drop down box that appears, choose "save picture as"; and then save the photo with your own product name onto your computer hard drive. Finally, you can either print out or upload the photo to your own website in the same way that you upload any other photo.

 

Why are some garments out of stock?

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Limited quantities. Want to know more just click here.

 

Why isn't everything at Africa Imports make in Africa?

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There are several reasons why we offer some products made in other places. The main reason is that our customers want many of these items. A significant goal of our business is to help our customers have what they want. To know more click here.

 

How do you get the smell out of leather?

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If you have ever noticed a leather smell coming from your leather bags, don't worry, this is normal. Leather naturally has a strong cow-hide smell, and the dyes used on the leather also have their own scent. You can get rid of the odor with just a few simple steps, just click here.

 

 

How long until ordered items come back into stock?

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The length of time the product comes back into stock varies and depends on the product. Click here to find out more.

 

 

Do you have a problem with your drum?

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First of all, I would like to start by giving my deepest apologies for the problem with your drum. We are more than happy to replace the drum or give you a full refund if you are experiencing any problems. I can assure you that we inspect each drum before it is shipped to you, but due to the handmade quality of our drums there are still some errors that may have been missed. Click her to find out more.


 

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240 South Main Street, Unit A, South Hackensack, NJ 07606 
Fax us toll free at (866)-457-1910. 

Business Hours: 8 AM to 7 PM EST Mon-Fri, and 9 AM to 4 PM on Saturday EST.

Call Us Toll Free: (800)-500-6120

 

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100% Guarantee

You are guaranteed to be 100% satisfied with anything that you order.  If you are not happy for any reason at all (or even no reason at all), you can return it for your choice of either a full refund or exchange.
Click here to print out our return policy.

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