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"Hello Mr. Kiltz and company,
Thank you for checking on my order. What a nice surprise to see this e-mail. It made me feel great that the message was directed personally at me and that you cared so much. I have made it a point to rate some of the products and will come back to the website to rate more as I have more time. I have not found any problems with any of the products and am sure that I will be nothing but impressed as time goes on.
I have a deep respect for the art and culture and the connection I have with African Imports has deepened it more. There is so much information on your website that really enriches a persons respect for African. I love that you have the information there and I commend you for helping the orphans and people there. So many of us talk about it..., you know.
I am a single mom running a home-based daycare and selling home-based products on the week-ends and sometimes during the week. My goal is to open a spiritual-based import type store here in town. I am very close to my goal and look forward to carrying your products when I do. In the main time, I fully intend to sell them just as I am now.
There is a flea market here in town this week-end that I will be selling at. I live in a small town, so sales can be unpredictable at times, but I am sure I will do well in the long run. In any case, wish me luck!
Thank you very much for your courtesy. We'll stay in touch, I'm sure.
Tami K from Gold Beach, OR
“Thank
you for your follow up. I really enjoy your products. My last order was packed
excellently and was delivered in a timely fashion.
Keep up the follow up, customers like
myself really like the personalized service. I wish all companies were like
yours."
Anthony
from Owings Mills, MD
"I
trust that all is well with you, your family and the good staff at Africa
Imports. Thank you for this inquiry, this consideration is very generous of
you, as I am certain that you must be very busy. Know that insofar all of our
purchases have been more than satisfactory or merely okay, in fact they have
been exemplary! The breadth of the Africa Imports inventory saves us time,
money and resources so that we don't expend efforts trying to source
merchandise because Africa Imports has done the work already! Unfortunately I
have not kept up with the name's of the staff members that I have interacted
with when placing orders by telephone, but they have all been both helpful and
professional in their service to us. Thank you for offering the opportunity to
communicate with you directly via telephone or email. I hope to drop by Africa
Imports one day soon or at least before the summer ends."
Be well and continue to maintain the standard.
Andre' from Cambridge, MA
"We
had a big going away party for our husbands who are going on Safari and left
today. The things I bought from you were a big hit and everyone loved
everything. So thanks a lot. It was nice to be able to get some things that
they can use and everyone was trying to learn everything about some of the
items. So it turned out perfect."
Gail
from Post Falls, ID
"Thank
you so much for your follow up. Our necklaces are awesome and look great in
our dances. We even bought enough to use as anklets."
Heather
from Escalante, UT
"Thank
you for your email. We were completely satisfied with our order and loved
unwrapping everything. Everything came in 1 piece...just 1 of our bags of
cowrie shells broke open and we had a few damaged ones and had to fish the
rest out of the bottom of the box! We are using the items we purchased for our
October wedding and are so looking forward to creating a truly African
experience with this order."
Crystal
from Bellingham, WA
"Thank you for
returning my call. We'll see how
things progress with this 5013c. In
the meantime I am truly enjoying the Dudu Osun soap and the Shea butters.
My husband recently had surgery and the Shea butter is working much
better on eliminating his surgical scar than the prescribed treatment.”
Pam from Jacksonville,
FL
"The
material is absolutely beautiful and we have cut it our for various pieces on
our church altar. It will really
make our altar look proud. You have
beautiful items. Am sure we will
order others items later from you. Thanks again."
Nancy
from Baltimore, MD
"First
I would like to say how glad I am to have learned about your company. My shop is
now open (Array),and I have gotten nothing but good and wonderful responses from
my community, they are glad to see something different and
not have to travel to far. ITS ALL SO GOOD."
Gloria
from Waverly, VA
"Thank
you for following up on my purchase. Your website provided spectacular Customer
Service. The fabric looks great. We were able to decorate our airport podiums
for Black history month. We actually got a lot of compliments on the fabric. We
also passed along your website to folks that wanted to know where to buy that
fabric. Thank you for everything."
Jerry
from Glen Bernie, MD
"I
received my order on Friday like you said. It was great. The material was
exactly like it was shown on the site and the bracelets were gorgeous. I am so
excited to give them my dancers. I might need to go and get them matching
necklaces."
Heather
from Escalante, UT
"I
just wanted to say thank you for the great customer service that you provide.
All of the representatives are very informative of all the products and are
willing to work with the customer. I appreciate that. You will definitely be
getting more business from me."
Charles
from Chicago, IL
"I
am very pleased with my order. My
customers are 100% satisfied with the products.
They
enjoy the quality and the fast shipment of products.
Thank you for your advice on starting off with the soaps, oils, and shea
butter. It is a blessing! Once my customers try these 3, they ask about other products.
Now, I have a list of customers who buys the wholesale collection from us, and
start their own little business. Our
business offer any customers who wants to help us with catalog sales, we offer
them a small commission or free products for themselves based on their catalog
sales. Our business is beginning to
grow. We thank God for Africa
Imports."
Evelyn
& James from Greenbelt, MD
"Thank
you for following up with me regarding my order. Everything arrived in perfect
condition as I knew it would I have come to expect that kind of service from
you. As you may already know I have
been a customer of yours since 2006 and through a lot of tough times I still
depend on you and your company to supply me with the best products.
This year means more to me then any other I am in the spring actually
going to be located in my own store. I have always had my products in a store
but never my own so as you may guess I am really excited about that. I will
always do business with Africa Imports because over the years I have gained
trust in your
company...So
you know I will repeat my orders."
Dawn
from Detroit, MI
"Everything
is just Great with my order. I sold out of the Dudu Osun soap I purchased. My
customers love the samples ,I cut up for them. My customers absolutley love the
Dudu Osun soap,they like how it moisturizes their skin ,leaving it feeling soft
and subtle. Which is a must in this El Paso ,dry climate."
Deja
from El Paso, TX
"I
was very happy with the order. My
son is going to wear it to Immigration day at his elementary school.
He looks like an African king in it and he is very excited."
Patty
from Manalapan, NJ
"Ally
complemented mine and my mother's outfits. The prices were amazing (within my budget) and the order was
delivered on time. I will continue to
shop at your site and give out your website address to potential customers.
Thanks again."
Rochelle
from Plainfield, IL
I
am delighted with my order. The
quality of the product & timely delivery; I am very pleased.
In our town, I am known as the white lady that wears the African dresses.
Our church sponsors a church in Sierra Leone, West Africa. Their pastor
brings over dresses & I have fallen in love with African apparel! Thank you for providing me an additional resource for my
exotic look. Take good care & may God Bless your continued work."
Darice
from Judson, TX
"Yes,
the kids were very excited to add the shakers to their musical
collection, and they are being used on a daily
basis ! I was very happy with the
whole order process and delivery, and will be sure to
shop with you again!"
Ken
from Hinesville, GA
"I
just wanted you to know that everything turned out wonderfully. The outfits were
great and were the "hit" of the performance. Thank you to your company
and John for the great customer service."
Heather
from Montgomery, TX
"Thank
you for the ease and personal customer service that Africa Imports provides. My
package arrived safe & sound & all the items are beautiful. I know I
will continue to do business with you. Thanks!"
Celeste
from La Habra Heights, CA
"The
fabric is absolutely beautiful! I
just finished making 15 dashikis for my drumming group at my elementary school
for the Martin Luther King, Jr. celebration this coming Monday. I am
recommending your website to the World Music Drumming Organization.
I am sure that when they learn of the quality and price of your fabrics,
you will be getting much more business.
Thank
you for your assistance."
Judith
from Kenosha, WI
"Wayne,
we receiced your product last week and are completely satisfied.
The african dress is being used for a middle school Junior United Nations
presentation in a few weeks. You should have received around ten orders of this
dress in various colors from the group of girls who will represent the country
of Africa at the Junior United Nations. The
girls are going to look wonderful!!! Thank you."
Cindy
from Birmingham, AL
"Everything
was GREAT! My wife is a World
Geography teacher and uses outfits from the country she is teaching about.
She was very excited when she saw the outfit I got from African
Imports."
Carl
from Blaine, TN
"Thank
you Wayne. My order arrived in a
timely manner and I was more than satisfied with my products as well as the
service I receive from your company. Please continue to provide the excellent customer service and
I'm certain I will be placing another order some time soon."
Kimberly
from Dayton, OH
"As
usual my order was filled promptly with products that are the envy of everyone
around me. People LOVE your stuff; especially the Shea Butter and the Dudu Osun
soap. Your outfits are lovely too with people practically demanding to know
where I got my jewelry and clothing. And it pleases me and my church no end to
know that part of that money we spend goes to help
Africans.
You're a great company!"
Trimelda
from
Idaho
Falls, ID
"My bazaar was today and I just wanted to let you know that the products that I ordered from you were a huge hit. The African Black Soap with shea butter sold very fast. I am just really starting out in this industry and I am learning what works and what does not. I even have products that I private label but I am hooked on your products, especially the Nubian Heritage soaps."
Lisa from Gambrills, MD
"The order was fine and the incense is great. My wife and I are children of the 60's and we love burning incense (a throwback to our teenage years). But it is hard to find good quality incense at a reasonable price. Your product was high quality and a great price. We will be your customers for a long time."
Bert Elizabeth City, NC
"I am unsure whether you noticed or not but the order received was my 2nd within a week. The Mass Choir of The New Hope Baptist Church in Newark, NJ, had their Christmas Concert and the attire was African Dress. After placing my order and loving the print, quality and texture, of my 3 piece suit, I informed several of the ladies about your catalog and website. They loved the various choices, colors and of course the inexpensive cost of your items, and let us not forget that we were able to receive our items within 2 days as promised."
Terry from Newark, NJ
"My order came right on time. I bought the clothing set for a friend of mine for
Christmas. I know he well love the outfit. The lavender shea butter I bought was excellent quality and the price was much cheaper than the store I have been buying my Shea butter from locally. I make lavender & Shea butter gift baskets for friends."
Jennifer Northport, AL
"The outfit was the hit of the party. Our monthly couples group (3.5 couples) decided to throw an African dinner party. We utilized one of the local Ethiopian restaurants for food supplies, my wife dug into her cookbook vault and found some fabulous meals, and everyone dressed in their favorite African country garb. My outfit matched not only the Ethiopian style, but the colors fell right in line with my alma mater, LSU. So again, thanks for sending it so speedily and it was truly an awesome outfit."
David from Tucson, AZ
"Bride and groom looked magnificent in their garments- even better than the catalog models."
Perry from Stockton, CA
"My 13 year old son, who was the recipient Christmas morning, was thrilled with both items. He has been wearing the skullcap virtually around the clock and loves the
kalimba."
Jerry from Medford, NJ
"I bought two black and white print Kaftan's (animal print) a while back at a good price. I kept one for myself and gave the other one away as a gift. I used mine, yesterday, for the first time. It looks beautiful on, and most of all I like the way the neck part is small, so that one doesn't have a loose, floppy neck opening.
Joan from Bethesda, MD
"You guys did a super job on my first order ! I was completely satisfied, but what is more important is that MY" customer" was completely satisfied. I could not have done this without your company. I am working feverishly to grow my business . I have every intention to continue utilizing you as a major source for my business as it
develops."
Angelo from San Antonio, TX
"I would like to thank you for the lessons that i have been receiving
from you and I have taken the steps that you have talked about and have been
productive at it."
Ann from from Suffolk, VA
"The mudcloth scarf's and African details were amazing.....I will have the pictures on my computer very soon and will send you some of them.....it is very grand."
Shari from Palm Springs, CA
Surely I will be back in touch, my friends and I just adore the clothing; I am using myself to advertise the clothes and it is working well; I wore one of the outfits I ordered to church on last Sunday and six people wanted to know where I got the outfit from and while coming home another person wanted to know how they could get the clothing; so look out soon I will be flooding you with orders.
Sincerely,
Trudy Lane from Houston, TX
"The customer is enjoying the elephant on his item. Thanks a lot for helping my business out with taking care of a current customer he is very happy with the item. Since this he have order some other items."
Damon from Manor, TX
"I received my order on time, just like I always have from Africa Imports. Your service is impeccable. It is always a good experience shopping at Africa Imports. It is very easy to navigate around your website. I have recommended your site to many people.
I am in love with the beautiful fragrances that you sell. I get compliments constantly on them. Keep up the great work."
Elizabeth from Mesa, AZ
"The products are great and the delivery is outstanding, I am considering getting your web
site very soon. I like the way you do business, you are a very good business man and I could learn a lot from you."
Arthur from Philadelphia, PA
"Thank you for caring enough to check on my satisfaction with my order from African Imports. I am very pleased with my order the colors and the designs are both beautiful We will be wearing them to Church this coming Sunday."
Alicia from Washington, DC
"As always, I am thrilled and pleased with my order. I love, LOVE, my tapestry coat which came with a purse & a hat. Not ONLY do I love it, but many clients of mine-strangers passing me-friends, have inquired about...where did I get that beautiful coat?! A couple of these people actually went to your site to order one-hey!
New customers, yay! AND found other things that they loved as well."
KC from Benicia, CA
"I love everything that I have received. This is a very exciting time for me starting my new business. Thank you for being there for me. Also, as I progress I will be looking at starting a website
and maybe becoming an associate of your site. Thank you again for your concern and help."
Blanche from Columbus, GA
"I was completely satisfied in your products and my show went extremely well. Thanks and because of the quality of your fragrance oils, I was able to book two more shows."
Rexanne from Milwaukee, WI
"I am absolutely thrilled with African Imports and the outstanding articles it offers; my contentment is evident in the fact that in a four week period I have placed as many orders. Again, thanks for the quality merchandise and service."
Jeff from Vineland, New Jersey
"Your products are wonderful and I keep my shelves stocked with the majority of the same products from you, namely the organic
African black soap, coconut oil, and dudu-osun black soap bars, zee, and Alata also (cant beat that
price!!!!)"
Angela from Richmond, VA
"I was really surprised by how fast I received my products. I I love all of my soaps, and jewelry. You've definitely found a loyal customer here!"
Daniel from Oak Park, IL
"I just wanted to send a Giant Thank You, to you and the crew at Africa Imports. I have talked to several of them and have nothing but good things to say about your company. With things, the way they are, it is difficult to find a few people willing and committed to making sure you are satisfied. But you found an entire team. They really know customer services.... How did you happen to put together an entire team? Wonderful job."
Sherry from Clarksdale, MS
"My wife was thrilled to have receive these kaftans, one of her friend gave her one for her birthday several years ago, and she wears it a LOTS, but
I couldn't locate any shop that carries these products."
Terry from Little Rock, AR
"Thanks a lot I took my chance and wore it to church and a lot of senior citizen likes the dress. I always was very happy about my
dress. My husband also started to like it. I say thanks again for the outfit, I want something that other people didn't have and I did just
that."
Tammy from Greensville, NC
"As the president and Director of two companies, I have been purchasing
from Africa Imports for many of the 13 years I have been in business. Consistent
and effective order fulfillment, fabulous customer service and great product
selection keep me coming back. In fact, I encourage other businesses, including
nonprofit organizations, to open accounts with Africa Imports. The cultural
items have been perfect gifts and sale items for our special events and
fund raisers. It is a positive way to promote heritage and cultural knowledge,
appreciation and respect for different African cultures. I also purchase many
items myself (personal items like pocketbooks and earrings, plus home decorating
showpieces) and people always ask me where i get them. Many of the items are
one-of-a-kind pieces that you will no find anywhere else. Last year, I had the
honor to meet Wayne Kiltz and visit the warehouse in New Jersey. He gave me a
lot of his time even though he was busy working. I was pleasantly surprised by
his company's attention to detail and the conscientious nature of this import
business. I enjoy working with them and highly recommend them to others."
Angela from Princeton, NJ
"Everything is great. I'm knew
to ordering from you, so this first order was for things I wanted to try out
before I sell them. I like to be able to talk about the product. The only way
to do that is to use them. I bought the set of products for acne, for my
fourteen year old son. His face looks better already! I'm really pleased with
that. Thanks for your concern, I really appreciate it."
Gwenevere from Raleigh, NC
"Thank You for the absolute wonderful way that you and your staff
always respond to my issues. I had ordered a girls African set for my
granddaughter and it turned out to be to large for her, so I returned it and
your staff were wonderful, once you had received the package back your staff
called to let me know and then filled my replacement order right then on the
phone.
I would like to take this
opportunity to say: YOU SHOULD AND CAN BE EXTREMELY PROUD OF YOUR BUSINESS AND
ESPECIALLY YOU STAFF. I have ordered several items for myself and they have
been great, I have received numerous compliments when ever I wear them."
Malcom from Pueblo, CO
"Our
order was wonderful, as usual. Today, we were vendors at the Medieval
Festival at Fort Tryon Park, NY (The Cloisters in upper Manhattan). Your
jewelry in particular was a big hit with the patrons! Thank you for
carrying such beautiful products. Our customers truly appreciate them."
Judith
from East Newark, NJ
"I am very pleased and already am planning my next purchase. My daughters love the jewelry, so
I will most definitely continue my business with your company. It is heart warming to finally find a company who has so many of my African Cultural things. I now can also decrease my sewing activity and enjoy purchasing the same things i love wearing as well."
N. Shaine from Bogart, GA
"It must be the thing to do at Africa Imports. What I mean by that is: I placed my very first order & was treated like a long lost loved family member. Now I get a note from you. I must say The "Personal Touch" really ranks as number 1 in my people to do business with category. Your Client Service Reps. leave nothing to be desired in the way of professionalism which is a reflection of who you are. Please know I will by all means be a repeat client."
Diane from Philadelphia, PA
"As I am writing you I have already ordered my second order and already putting together my third order. My wife and I are truly excited about this opportunity!!!! There are so many great products we had to take a month to figure out what products we wanted to sell first for our business. Your free articles on your website has also helped
tremendously. I will give you one example: There are people (business) that sell shea butter, but they can't tell you how to use it or the different uses of the product. Many people have also been turned off of shea butter myself included because of not knowing how to break it down. I love your products, and we are truly excited number one the products! Number two the opportunity of starting our own business with these products! Number three Just able to share these wonderful (natural) products with my community."
Michael from Wyoming, MI
"I actually ordered the goat drum head for my son and he was quite pleased with it so I can say we are completely satisfied. Thank you for your fast response and concern."
Beth from Park City, KY
"Everything was fine. I received my earrings two weeks ago and I love them! Thanks for following up with me." Regards,
Nakia from
Richmand, VA
"First of all let me tell you how much i appreciate this e-mail,
especially now a days when customer service is almost extinct, your customer service is OUTSTANDING and I want to thank you, and your staff for all your great help, everything turned out great, and I will continue to do business with your great
company. Once again I want to thank you for your great customer service, and professionalism."
Eduardo from Santa Rosa, CA
"The
fans are very nice. My wife had bought a similar one at a street fair a few
years ago, but the handle broke, so I was happy to find your web site to replace
it. Yours are wrapped with leather so it should last a lot longer."
Brian
from El Cerrito, CA
"I would like to thank you for inquiring as to my satisfaction with your product(s). It certainly is nice to know one's patronage is appreciated and considered.
This is my second purchase from Africa Imports. The product(s) I've received have been great! I have bought Shea Butter from other merchants but it did not compare to the quality that you have. There was definitely a difference in the texture and I also think purity of the product as well. The Raw Black Soap I simply love. I have not been able to find that anywhere. It lasts for so long and I believe in it's purity as well. I've seen
a lot of black soap on the open market but was very skeptical to purchase. Mainly because it was refined and I was not interested in that. I wanted the soap to be as pure as possible.
Needless to say I'm very happy with my product(s) and the fact that you took the time to seek my opinion. I have certainly shared your web site and brochure(s) I've received in the mail with my friends."
Shaun
from New Brunswick, NJ
"I was indeed very pleased with my order, and now have three sisters and a mother
clamoring to get their own (I took them to Jamaica on vacation last week). So you will be receiving more orders from me very soon!"
Diane
from New Rochelle, NY
"All merchandise came in perfect condition & the recipients Were very pleased with their gifts. I was very happy as to How quickly I got my orders. Good job."
Kim from Coventry, CT
"Thank you - arrived just when you said it would!
Everything fit great and I appreciated the catalogs. We will certainly look to order from you in the future."
Shelbie from Stoughton, WI
"Wayne, of the 12 plus businesses that i have worked with over the past five years your is one that is set miles apart from the others. The quality of products is wonderful but more than any thing else it is your genuine business to business relationship that is so appealing. I have always said that followers are only as good as their leader. With that said it appears that you take the time to screen your team of sales people and train them to offer the most pleasurable shopping experience possible.
I had come to enjoy talking to Bernard, Romeo, John, and all the others. Establishing a business relationship with trust is so essential in a world where "quota" seems to exceed relationships and
quality. You obviously had an awesome vision and have managed to do things in a manner above the business norm."
Letrice from Springfield, ILL
"The wooden giraffe mask I ordered was a perfect match to the one that one of my kids friends "borrowed" without permission. It was a match to a wooden zebra I bought from a local African import store that is now out of business. I had been looking for an authentic carved wooden mask, not an imitation alabaster one. Your prices were very reasonable, your service was prompt, and the packing was protective. What more could I ask?"
Robbie from Erie, CO
"Everything was fine with our order. I am particularly like the Batik paintings and am pretty sure they will sell very well. We own a Christian Bookstore with a predominantly African American customer base. I am always trying to find new, appropriate things for the customers. While the paintings may not necessarily say "Christian", they do say "heritage", and that is what my customers like to see when it comes to gift selections."
LaNita from Indianapolis, IN
"What can I say? I am always please and 100% satisfied. I know if I should have a problem you will fix it. All is well and I plan to place another order soon. Have a bless day and keep up the great work."
Donna from Enfield, NC
"Everything was wonderful.. As a matter of fact my partner and I are discussing becoming affiliates of Africa Imports."
Alethea from Ellenwood, GA
"Thanks for the follow-up e-mail. I love everything I have received from Africa Imports and I intend to get more merchandise in about a month.
So you can expect to get more of my business. I appreciate the service I have received over the telephone and the prompt shipment of my items."
Barbara from Washington, DC
"Everything was and that I was very, very pleased with the items I'd ordered, how quickly I received them and how they looked. Everything was just perfect and this will not be the last time I will order from your company. In fact I will pass the word on to others so that they can benefit from the prices, prompt service and selection."
Gale from Hyattsville, MD
"Yes, I was very happy with the bracelets and the fan that I bought. I was going to give one of the bracelets to Wangari Maathais who spoke at the university here, but the auditorium was so crowded I couldn't get near her. Anyway, I've loved what I've gotten from your store and am very impressed by your customer service and
follow up. I do check your catalogues and will start branching out into your incenses, etc."
Lucinda from Santa Ana, CA
"It's that time of year again to place my bulk order of Dudu Osun from Africa Imports. I just realized from my
order history with your company that my family is using approximately 72 bars every six months. Again,
this is the ONLY bath soap we use since it helps relieves our acne and eczema issues. Would it be
advisable to just order 144 bars for the entire year instead of making two orders (usually placed each
January and July)? Please advise."
Marie from Morrison, CO
"Received the goods this week and I was really impressed with the quality,
I'm sure I will have no problem in selling them and will be back for more."
Thank you very much
Anne from Bromley, Kent.
"Oh my goodness your products are awesome and
more than what I expected. I am really excited and satisfied. I sold out all of the ethnic items I purchased from
your company. I have another small order on its way this Tuesday. I will be ordering more midweek.
Someone just purchased the brass and copper cuff off of my wrist at a off broadway play in Hollywood. I kid you not.
I tried giving the lady my card but she was adamant she wanted it now! LOL I will definitely be ordering biweekly if not
weekly. I am interested in info about giving parties and product info ie:the history of items such as tuareg, etc. Thanks so much for your
follow up."
Letieia from Upland, CA
"I
have been ordering from Africa Imports for the past few years.
My orders have always arrived in a quick time period. I do a lot
of internet shopping, your mailing and delivery is the best I
have come across in years. I am so satisfied with everything I
have ever ordered. I receive so many compliments on my jewelry,
the fragrance beads have filled my home and office with a
wonderful smelling air, they really work! I just wanted to say
thank you for offering such beautiful products. Of course I will
be continuing to order from you on a regular basis."
Bonita
in PA
"Yes everything was a-ok with this order, thank you for taking care of this so fast and I look forward to doing business with you again."
Best Regards
Ronnie Tampa, FL
"Yes, I was very happy with my order, and it arrived right on time. I would love to continue receiving catalogs. I plan to order more of the soapstone statues.
Thanks so much for the follow up email.
Have a great day!"
Jessica Richmond, VA
"Everything was fine. especially the dashiki
caftan! I would definitely recommend you to other small businesses and people such as myself who are just
starting out for themselves. also, thank you for your assistance when I needed it. Good customer service is RARE in these times."
Fatima from Nashville, TN
"Thank you so much for your continued interest
in whether or not I am satisfied with my purchases. I was truly satisfied with everything and will
continue to support your business as you continue to have beautiful quality merchandise.
Best Regards."
Addie from Richmond, VA
"Yes, as usual we were very happy with our order. Thank you for asking.
I know that you sell the oil Eternity for men. Have you ever considered selling Eternity for women. I have had quite a few people as about Eternity, so I just thought I would see if this is something you may carry in the future."
Best Regards,
Denise Isanti, MN
"I am very satisfied with the ebony elephant bookends (even their tusks were wrapped very well). It was shipped immediately."
Karen Palter from Philadelphia, PA
"I really appreciate the information on starting my own business. I wanted to have my own business but I wasn't quite sure what I wanted to do."
Andrea Spanish Lake, MO
"The items I ordered were all right. Most of them were mailed to my customers in my hometown-the Virgin Islands and they were satisfied. I noticed that many of my customers in Tampa have been purchasing white attires especially the African wedding outfit. I just can't keep it on my model long enough. To ensure some women that that's the only one I have and no one else will be wearing the same outfit like it. I keep one in the store at all times. They say that they are glad that I don't
carry a lot of the same items.(I try to please my customers in every way) I keep my prices affordable to all that is below your suggested prices. I also give discounts to the elderly. If someone wants an item and they only have soo much money-I take what they have. Thanks for your company.
Your website is the best. May God bless you."
Melbie from Tampa, FL
"Thanks so much for your wonderful customer service. I will take another inexpensive dress with my next order. If you can just inform me on how to process that free item. I am wearing these dresses along with my mother and people are loving them. I have ordered several catalogs. I hope my business will
prosper."
Marva
"Yes, everything was completely satisfactory. The dresses were just as
they were pictured in your online catalog. Thank you for the postage
upgrade. I wasn't sure which to choose. Postage to Hawaii is sometimes
prohibitive. The delivery rate was very reasonable. The first company
that I looked at was going to charge over $45.00 for one item.
Thank you for the catalog that came with the order. I will be ordering
again soon."
Betty
"Thank
you for your courtesy. The credit to my account I will confirm with my next
statement. If there is a question I will contact you. Your products and service
have been excellent.
I will
contact you with additional orders. Thanks again for your concern."
GREEN Altamonte, FL
"I
have to tell you that I am extremely touched and impressed with
the quality of your merchandise. My husband and I are in the
business plan stages of a cultural gift basket business and I
know that Africa Imports is going to be a major filler for these
baskets. Thanks again for the great opportunity!"
- Kathryn
from NY
"THANK YOU FOR YOUR REFRESHING DISPLAY OF CUSTOMER SERVICE. EVERYTHING WAS
FINE WITH THE ORDER AND WE RECEIVED IT ON TIME. I DO A LOT OF ORDERING FOR THE MULTICULTURAL CENTER AND YOU CAN BE SURE YOU WILL BE RECEIVING A LOT
OF BUSINESS FROM ME IN THE FUTURE. PLEASE SEND ME A CATALOG. WE ARE IN THE PROCESS OF PUTTING TOGETHER OUR AFRICAN AMERICAN EXHIBIT IN THE CENTER.
LOOK FORWARD TO HEARING FROM YOU."
Janice in LA
"I
am very pleased that you took the time to address my concerns. I
will continue to be a customer because I know you really care
about your customers, and will try to provide the best service
possible. Again, thank you!"
Loretta from MI
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