Black Bone Elephant Necklace Set

This is an absolutely amazingly gorgeous piece and I displayed it proudly the first time I wore it.  The second time I picked it up the clasp came a loose and all the beads started falling off.  I wanted to cry because it had been far more than 30 days since I purchased.  I really, really, want my beautiful necklace back but what can I do?  If anyone can help, please contact me.  The service the company provides is excellent except the quality of this piece that I treasured.

I have ordered from this company many times without issue.  I received this beautiful piece at first and it arrived damaged.  I contacted them and they promptly sent another that was in great condition.  It looks amazing and the client who ordered it could not have been happier.  And I was also happy that they handled everything so well as so quickly without stress. The necklace is great and the service this company provides is fast courteous and excellent!