Holiday season service guarantees: UPS Air and international Air packages* picked up or delivered within the United States are guaranteed throughout the holiday season.
Commitment times for Air and international Air packages scheduled for delivery Nov. 24 and Dec. 18–23 will be extended as follows:
UPS Next Day Air Early and UPS Worldwide Express Plus services will be extended by 90 minutes and all other Air and international Air services will be extended to end-of-day.
The guarantee is suspended for all UPS Ground shipments, including shipments to and from AK, HI and PR, and UPS Standard shipments picked up or scheduled for delivery Nov. 27–Dec. 24.
Please note UPS (and other shippers) WILL NOT be providing shipping refunds for late packages during the holiday season this December.
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