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Small Order Fee
113 Reviews
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5 Amazing
Posted by Daysha Humphrey on 06/01/2024 07:09
This product is amazing. It goes good with my shea butter products that I make. However, I really don’t care for the small order fee. I order faithfully here and would love to just order things with a small order fee. Not sure what’s the purpose for it but shipping is expensive enough. But! I love this product.
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1 Not A...
Posted by James Holiday on 05/16/2024 14:19
Some customers only purchase in small quantities as they are using your products for personal use. This new fee is almost like a penalty for purchasing based on the customer’s need at the time. When you factor Tax + Shipping then an additional fee, it literally makes some orders not even worth placing. Which in some cases will force a small order customer to shop locally or with another other vendor.
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3 Products were excellent but…
Posted by Chastity Guthrie on 05/14/2024 12:15
I love all of my products and the quality of my black soap and black castor oil were top tier. However, due to not buying a large amount of product I had to pay a small order fee. What felt like a bargain turned into a not so good deal. After totaling in the small order fee, taxes, and shipping just going to the local African market would’ve sufficed.
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2 The last order I placed wasn’t what I expected....
Posted by Ursla McClendon on 05/06/2024 06:06
The last order I placed wasn’t what I expected. However SOME products are worth it.
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5 Small Order...
Posted by Janice Brown on 04/30/2024 14:31
Small Order Fee
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5 Small Order...
Posted by antoine gray on 04/28/2024 06:55
Small Order Fee
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2 Small Order...
Posted by Chaffa Pisa on 04/04/2024 12:53
The small order fee is not that bad however when shipping is added it makes me not want to order. Sometimes my clients only want a small order but I can’t fulfill because between the small order fee and shipping, its sometimes more than their actual order.
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5 Fee
Posted by Brenda Roberts on 04/04/2024 10:20
Why is there a small order fee? Makes no sense to me I should be able to buy what I want without an extra fee.
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5 Small order...
Posted by LaChristia Jones on 04/02/2024 18:53
It's nice that I'm able to purchase what my customer needs and orders from my website but I wish I could do it without a small order fee considering the shipping is outrageous and I have to pay for it twice. Once from y'all to do to me and once for me to ship to the customer so I rarely make any money. My store is currently frozen because of shipping. :(
Shipping:
Shipping costs are calculated automatically at checkout based on the weight, size, and destination of your order, so the exact cost is shown before you complete your purchase.
We don't publish a flat-rate table because real shipping costs vary significantly between a single bottle of oil and a bulk clothing order going to the same address.
Orders over $500 ship free within the continental U.S. (excluding oversized items). For international orders, shipping is calculated after your order is packed and we'll contact you with the final cost. Customer pickup is also available at our South Hackensack, NJ warehouse at no charge.
You can see your shipping costs before your order is finalized or paid for. As you go through the checkout process, you can see and choose the shipping carrier, speed of delivery, and different prices to decide what is best for you.
Returns:
You can return any item for almost any reason within 30 days of the original purchase date. However, there is a 10% restocking fee for returns made after 30 days. We do not accept returns beyond 60 days of the purchase date. Please include the invoice with your return, as returns received without proper documentation may result in delays and fees.
For more information on our returns policy, please visit https://africaimports.com/returns/
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Same day shipping before 11:30am EST (2pm for FedEx or UPS)