Privacy Policy

At Africa Imports, our customers are the most important people. That’s why we do everything we can to protect your data and your privacy.

The information you share with Africa Imports allows us to provide the products and services you need and want while giving you the very best shopping experience. For example, when you shop on africaimports.com we use what we know about your shopping habits to let you easily reorder products and show you other products that may interest you.

Our Policy outlines:

• How and why we collect your personal information.

• How your personal information is used and protected.

• When and with whom we share your personal information; and

• What choices you can make about how we collect, use, and share your personal information.

What does this privacy policy include?

This Policy covers how and why we collect, use, share, and protect your personal information on our website where this Policy is posted.

Personal information is information that identifies you or reasonably can be linked to information that identifies you.

Some laws define “personal information” differently, and we use those definitions when they are applicable. Rest assured, though, that no matter where you live, we treat your personal information with respect, and we collect, use, and share it only as described in this policy.

What personal information do we collect?

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features, or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.

Users may, however, visit our site anonymously.

We will collect personal identification information from users only if they voluntarily submit such information to us. users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

What type of information do we collect and how do we collect it?

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we use collected information?

Africa Imports collects and uses users’ personal information for the following purposes:

• To improve customer service

• Your information helps us to more effectively respond to your customer service requests and support needs.

• To personalize user experience.

• We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.

• To improve our site.

• We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To process transactions

• We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To inform content, promotion, survey, or another site feature.

• To send users information they agreed to receive about topics we think will be of interest to them.

• To send periodic emails.

The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our site.

How we protect your information?

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards to create as secure of an environment as possible for users.

Data security

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Service providers and tracking

We may employ third party companies and individuals to facilitate our site to provide the best experience or to assist us in analyzing how our site is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our site.

• Hyros Analytics

Hyros is a web analytics service that tracks and reports website traffic on our site. This data is shared with Google and Meta to inform, serve, optimize and personalize our advertising on Google and Meta Networks.

If you enter your email address or phone number on our site, this data will be stored in Hyros indefinitely. You can request that we erase this data by contacting us at africa@africaimports.com

• Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

Africa Imports uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our site.

• Google Ads Remarketing

Google Ads remarketing is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:

http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

• Bing Ads Remarketing

Bing Ads remarketing service is provided by Microsoft Inc.

You can opt-out of Bing Ads remarketing by visiting: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement

• Meta Ads Remarketing

Facebook and Instagram remarketing service is provided by Meta Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Meta adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Marketing Preferences

When we are sending marketing communications to you, we use the following standards:

Opt-in means we will only conduct the activity with your affirmative consent.

We use an opt-out standard for email, and postal mail. Opt-out means we will not contact you.

If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your marketing preferences to be processed. It may take up to ten days to process your requests related to email and up to 30 days to process your requests related to telephone calls, text messages, app notification and sharing information with your consent. Please note that postal mailings are often prepared many weeks in advance, and you may continue to receive mail for six to ten weeks.

Since we do not accept opt-out requests from third parties (except as described in the “What are Your California Privacy Rights?” section), such as catalog opt-out services, please communicate your request directly to us through one of the mechanisms mentioned above.

Please know that, even if you opted out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order.

Interest-Based Advertising Preferences

We personalize your experience on our sites and mobile services by showing you advertisements that are tailored to your interests. For example, if you browse or shop for African Clothing with us or on other sites, we may show you ads for African Clothing as you continue to browse the Internet.

We show you advertisements related to Africa Imports. We belong to ad networks that may use your browsing history across participating websites and mobile services to show you interest-based advertisements. You may also see ads for Africa Imports on participating websites and mobile services based on how you browse.

What are your California privacy rights?

Delete My Personal Information: California residents have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use our websites and online features, including closure of your online account, and limit your use of in-store functions that require your personal information.

Changes to this privacy policy

Africa Imports has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our site, revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. 

Contacting us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at:

Africa Imports
africaimports.com
240 South Main Street, Unit A South Hackensack, NJ 07606
800-500-6120

contact@africaimports.com