How to Say Thank You to Customers

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A company that printed our Africa Imports catalog once sent our office a whole bunch of pistachio nuts as a gift. It was kind of nice for us, but it was also smart advertising for this printer.

You can also replace your thank-you notes with something people will talk about. Give people something that will make them tell someone else “You won’t believe what they sent us!”

If you give a coupon, give several. Your customer then has something to give to a friend.

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